I truly love this site. The games are great and the customer service is amazing.

I have three categories when I think of what I want to play at a certain time. One is slots, the second is live dealers (texas hold 'em / Funky Time, and last is how fast / getting paid instantly. I have more than 5 casinos I can think of for each. Scrooge tops one category - it's the casino I go to play Funky Time/Crazy Time, and also a few others occasionally. Other praiseworthy oddities: They are, to my knowledge, the only casino to offer penny slots to people betting SC/ST, which makes it a hell of a lot more fun to play and spend time on some of your favorite slots you come to like after a while... and #2 - They actually pay when they say they are going to pay you. If you think about redeeming at your fav. certain casinos, I bet it's kind of a toss-up and usually pretty random when you finally get the funds posted to your account. Scrooge doesn't keep you guessing. Last thing: they have live support chat (although sometimes there's a tiny bit of a wait) - but they always addressed my concerns that I have had in the past. Overall I would give them a 5 - but the only reason it's a 4 is because of the website layout - it could just use a more modern touch and approach to it.

I asked to self exclude on 4 separate occasions and each time a ‘VIP’ manager contacted me to offer cash rewards and asked me to ‘hold on a little longer and not make any final decisions’. The customer support team are the most useless and unhelpful team I’ve ever had to deal with and are now ignoring my emails. I’ve asked to make a formal complaint but the complaints email they have supplied does not work! Avoid this casino at all costs, looks at reviews on reputable sites like casino.guru to understand why!

Brilliant games excellent customer service, wouldn't use any other site now

Pretty good online casino. Great bonuses