You keep tracking the case untill the solution is found.

I have three categories when I think of what I want to play at a certain time. One is slots, the second is live dealers (texas hold 'em / Funky Time, and last is how fast / getting paid instantly. I have more than 5 casinos I can think of for each. Scrooge tops one category - it's the casino I go to play Funky Time/Crazy Time, and also a few others occasionally. Other praiseworthy oddities: They are, to my knowledge, the only casino to offer penny slots to people betting SC/ST, which makes it a hell of a lot more fun to play and spend time on some of your favorite slots you come to like after a while... and #2 - They actually pay when they say they are going to pay you. If you think about redeeming at your fav. certain casinos, I bet it's kind of a toss-up and usually pretty random when you finally get the funds posted to your account. Scrooge doesn't keep you guessing. Last thing: they have live support chat (although sometimes there's a tiny bit of a wait) - but they always addressed my concerns that I have had in the past. Overall I would give them a 5 - but the only reason it's a 4 is because of the website layout - it could just use a more modern touch and approach to it.