i used to love bitplay. but last night i sent my deposit and they never put it on my game. i have spent at least an hour talking to live chat support, who has made it abundantly clear that they do not care to help me. i have emailed support and attached my ltc receipt and transaction hash to prove payment. they haven't bothered replying. live support has blocked me, although i was not offensive or belligerent. i tried to call and i get a recording saying the line is currently busy. at this point, i have no other choice than to believe that they have stolen my money. and all the while, i am being treated as though i am the one who has done something wrong. UNACCEPTABLE!

Put in $60, tried my luck and got up to $400. I was hesitant because I hadn't verified my account yet, so I messaged Casiny via their chat. They replied and said that it could take up to 48hours to verify documents.I withdrew the money anyway.Low and behold - I checked my bank account and the money was already in there (5 hours later). Nice! Hoping for more withdrawals in the future😊

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Awesome group of people that are trustworthy and always very informative and helpful. This is the third are fourth time I am cashing out they always have paid me great group to join.

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