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Extension # 2942 Manny vargas I dont think betUS would be in business without my bro Manny. Keep up the good work🫡👌

This casino had absolutely the worst customer service representative. I’ve had a monster for a phone representative. Their name was Simon. He asked for items I clearly explained I was having issues with, he is obviously slow… I understand why the company feels the need to hire folks who were in special Olympics… it just make the communication tough on clients

Well for starters they are taking forever to send me my winnings when I put in the request around 6:00 AM EST and it's now 3:00 PM and still nothing, and yes I know y'all have alot of customers but winnings should definitely be sent out in a timely manner! Y'all definitely need to work on your customer service agents as well and also the finance team to respond to emails in a timely manner and not just when they feel like it. Still have a help desk service ticket open for 72 hours for a double payment sent to same address and no one has contacted me through email to update me at all. I have sent in multiple emails trying to reach someone but no response. So for the record that's why I gave 2 stars. You guys really need to step your game up or you might start losing customers. I'm just saying. Thank you for your time. Have a great day!