The thing that I like most about the site is the simplicity of it. How fast it is to get on a table. Smooth. Now the casino side has slowed way down for me. (iPhone) I really enjoy the seemingly never ending list of slots. My estimation on bots at the tables is low to very low. I’ve been contacted regarding the VIP experience. About 3 hours of being “VIP” so far and I’ve seen nothing different yet aside from the free coins which was sweet. And Isobel was very nice. I guess my only reason for not being five stars is the casino complaints other than that still my favorite site.

Wanted to share the great experience I had with Del Oro Casino. I am happy with the game selection, customer service, and experienced the instant withdraw process. Quickly moved to the top of regulars I will be visiting.

I won so big...I def will play this online poker B4 any other

Great bonuses, multiple choices in games

Well for starters they are taking forever to send me my winnings when I put in the request around 6:00 AM EST and it's now 3:00 PM and still nothing, and yes I know y'all have alot of customers but winnings should definitely be sent out in a timely manner! Y'all definitely need to work on your customer service agents as well and also the finance team to respond to emails in a timely manner and not just when they feel like it. Still have a help desk service ticket open for 72 hours for a double payment sent to same address and no one has contacted me through email to update me at all. I have sent in multiple emails trying to reach someone but no response. So for the record that's why I gave 2 stars. You guys really need to step your game up or you might start losing customers. I'm just saying. Thank you for your time. Have a great day!